Developers of Telemetry, SCADA & IMS Software

Customer Support

Support

• All software products are supplied with comprehensive on-line help documentation.

• Technical telephone and email support is available.

• Remote diagnostics of your system can be undertaken from our offices using the workstation's PSTN or network links.

• Practically unlimited upgrade and expansion options are available for all systems.

Warranty

All software is provided with a one year warranty. Whilst the software is under warranty software enhancements and new features are offered either free of charge or at a reduced rate.

Extended software warranty and in-house support is charged at 10% of the main system licenses (minimum charge applies).

Ongoing Development Program

Opus Software Limited has always maintained an ongoing development program devoting large resources to pure research and development work. Such development has always enabled us to remain at the forefront of technology and offer our customers 'state of the art' systems. Furthermore, our ongoing development program and expandability of the software has enabled our customers to upgrade their systems and effectively extend the life span of their telemetry/SCADA systems indefinitely.

Bespoke Software

Opus Software Limited will be pleased to quote for any form of bespoke software.

Protocol Emulators

Protocol emulator packages can be provided enabling the system to communicate with any type or make of remote device (e.g. outstations, data loggers, PLCs).

The master station software has been designed to support a practically unlimited number of protocol emulator packages allowing the system to communicate with any make of remote telemetry equipment including other SCADA systems.

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